Privacy Policy for Sentinel Security Solutions

Effective date: October 26, 2023

Sentinel Security Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, Sentinel Security Solutions (the "Site"). This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect the following types of information from you:

• Information You Provide Directly: This includes information you provide when you contact us through our contact form (e.g., your name, email address, phone number, and the content of your message).
• Automatically Collected Information: We may automatically collect certain information about your visit to our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information. Please refer to our Cookies Policy for more details.

How We Use Your Information

We use your information for the following purposes:

• To Respond to Your Inquiries: We use your contact information to respond to your questions and requests.
• To Improve Our Site: We analyze automatically collected information to understand how visitors use our Site and to improve its design and functionality.
• To Ensure Security: We may use your information to detect, prevent, and respond to security incidents.
• To Comply with Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal proceedings.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form data will be retained for a maximum of 2 years for customer service purposes. Automatically collected information is retained for a period of 12 months.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These service providers include:

• Web Hosting Provider: Provides server space and infrastructure for our website.
• Analytics Providers: Helps us analyze website traffic and user behavior.

We may also disclose your information if required by law or legal process.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access: You have the right to request access to your personal data that we hold.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• The right to erasure: You have the right to request that we erase your personal data under certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected).
• The right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• The right to object: You have the right to object to the processing of your personal data under certain circumstances.
• The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at the email address provided below.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use SSL encryption to protect sensitive information transmitted online.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to personal information to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective date" at the top of the policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Sentinel Security Solutions
Privacy Department
123 Oak Street, Suite 200
San Jose, CA 95113
Email: privacy@sentinelsecuritysolutions.com
Phone: (408) 555-0100

WCAG/ARIA Compliance

We are committed to ensuring our website is accessible to everyone, including individuals with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Some of the measures we take include:

• Providing alternative text for all images.
• Ensuring sufficient color contrast.
• Using semantic HTML.
• Making our website navigable via keyboard.
• Adding ARIA attributes to enhance accessibility for screen readers.

If you encounter any accessibility issues while using our website, please contact us so we can address them promptly.